Politique d’expédition
The actual shipping date can be delayed due to an invalid shipping address, weekends/holidays, etc.
Shipping rates and delivery estimates
- Shipping Method
Free Shipping: $0.00 (Free on orders over $35)
Standard Shipping: $8.99 (United States | Canada)
Standard Shipping: $12.99 (World wide)
- Estimated Delivery Time: 4-15 Business Days
* Shipping charges for your order will be calculated and displayed at checkout.
* Delivery time is based on the shipping date, not the order date. Please note that actual shipping dates may be delayed due to factors such as invalid shipping addresses, weekends, or holidays.
Handling Time:
We need 24 to 48 hours to prepare your order. Most packages will be shipped within 24 hours, excluding weekends and holidays.
Track your order
Once your order has shipped, you'll receive an email with tracking information. You can also find tracking details on your "Order Details" page.
Shipping origin
The package will be shipped from one of our US warehouses closest to your location.
* If you have any questions, feel free to contact our customer service via LiveChat or email us at support@vortoptshop.com. We will respond as soon as possible!
Shipping areas
We deliver to most U.S. states. Some products can be shipped to Alaska and Hawaii for an additional shipping fee. However, We currently do not deliver to American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.
International shipping
We currently also support international shipping. However, due to various objective factors, the shipping time will be longer.
Shipping Carriers
We partner with four carriers—UPS, USPS, FedEx, and Amazon Logistics US—to ensure timely delivery.
Note: We cannot accommodate specific carrier requests.
Delivery Time Exceeded
Shipping delays may occur due to weather, natural disasters, carrier issues, or high-risk orders. If your order is delayed, please contact us at support@vortoptshop.com, and we will check the situation with the transportation company promptly. Thank you for your understanding and support.
Sales Tax
Sales tax will be collected as required by U.S. law for deliveries to the following states: AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI. Rates are determined by local governments, and all collected taxes will be promptly reported to the IRS.